TBA - Prof. Agnieszka Wiszniewska-Matyszkie

Speaker
Prof. Agnieszka Wiszniewska-Matyszkie
Date
28/01/2020 - 15:00 - 14:00Add to Calendar 2020-01-28 14:00:00 2020-01-28 15:00:00 TBA - Prof. Agnieszka Wiszniewska-Matyszkie Title: Dynamic optimization problems appearing while considering responsivity to consumers' expectations. Anstract: I'm going to present a dynamic optimization model for the optimal behaviour of a service provider whose consumers have some prior expectations about service quality, which adjust over time and they have discontinuous reaction to satisfying or dissatisfying experiences, which influences the goodwill of the firm. We analyse the dynamic optimization problem of the company with costly responsivity to customers' expectations, decreasing the strength of those experiences, as a control parameter. with best regards Bldg. 901, Room 101 (Brain science building) אוניברסיטת בר-אילן - Department of Mathematics mathoffice@math.biu.ac.il Asia/Jerusalem public
Place
Bldg. 901, Room 101 (Brain science building)
Abstract
Title: Dynamic optimization problems appearing while considering responsivity to consumers' expectations. Anstract: I'm going to present a dynamic optimization model for the optimal behaviour of a service provider whose consumers have some prior expectations about service quality, which adjust over time and they have discontinuous reaction to satisfying or dissatisfying experiences, which influences the goodwill of the firm. We analyse the dynamic optimization problem of the company with costly responsivity to customers' expectations, decreasing the strength of those experiences, as a control parameter. with best regards

Last Updated Date : 26/01/2020